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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Plants

Kim Plants

October 1, 2025

5  out of  5
rating by Kim Plants
"Sarah at State Farm helped me immensely with my claim for the damage to my vehicle. She is the best."
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Jennifer

February 11, 2025

5  out of  5
rating by Jennifer
"Ben was wonderful to work with! Very helpful and will go above and beyond to help!"
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Crystal Hart

November 3, 2023

5  out of  5
rating by Crystal Hart
"Ben and his team are great. They are friendly, down to earth, and respond to inquiries in a timely manner. I am happy to have my life, business, car, and residence insured here and know I can trust them to guide me when needed. Thank you!"
We responded:
"Thank YOU Crystal! We're fortunate to have you as a valued customer. "
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Doug Jonsen

November 2, 2023

1  out of  5
rating by Doug Jonsen
"This agent does not return phone calls. I tried twice to contact them with no success."
We responded:
"Hi Doug, yes, in fact, we do respond to everyone that leaves us a voice message, text, or email. I apologize if a response to you wasn't within your expected timeframe. My team and I pride ourselves on customer service. Would love an opportunity to meet with you in person sometime at your convenience. - Ben Aucoin"
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Allie Frazier

March 29, 2023

5  out of  5
rating by Allie Frazier
"BEN AUCOIN- INSURANCE AGENT TO THE STARS!! Lol, seriously though, I don't think it's possible to give Ben and his team enough stars on this review; 5 isn't sufficient. He is truly the best guy in the business and has came through for me again and again whenever I needed help with my policy or claims; even making it as easy as communicating via text! This State Farm team is attentive, helpful, and go above and beyond time after time. I'm always shocked how something as nerve wracking dealing with insurance matters becomes easy and hassle-free when Ben gets involved. If you're considering getting a policy with Ben, don't consider. Just go for it! It'll be one of the best decisions you'll ever make!"
We responded:
"Thank YOU Allie! We're blessed to have such amazing customers like you and your wonderful family. "
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Jimmy Frissora

January 20, 2023

5  out of  5
rating by Jimmy Frissora
"Ben and his team are awesome! They always go the extra mile to provide world class customer service. Thank you Ben!"
We responded:
"Jimmy! Customer #1, as you were the first newly written household when we opened our doors. Your friendship, loyalty, and trust mean everything to me! "
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Matt Salts

January 20, 2023

5  out of  5
rating by Matt Salts
"Ben is literally the hardest working guy in the insurance business. I've told him he should run a billboard campaign stating so. I should know, I've had two major claims in the last 5 years. Both claims happened well outside of normal business hours. On the first one (water leak), Ben had a cleaning service to our home by 10am. The second one (fire damage) Ben was at our house at 9pm submitting paperwork and walking us through the process ahead. He helped us with a ton of moving parts, stress, etc. over the course of a 9 month rebuild often taking calls late at night trying to work through processes, etc. Feel free to go w/ another agent but good luck getting them off the golf course to take your calls. I've seen Ben at a community golf outing, the guy clearly doesn't golf."
We responded:
"Thank YOU Matt! To say the past few years have been a bumpy ride would be the understatement of 2023.....but we got thru it!
You and your family will mean more to me than you'll ever know. Thank you for your business, loyalty, and friendship all these years.

Of course, free golf lessons are accepted and appreciated. Along with bags of Charqui Jerky! "
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Chad Weyand

January 20, 2023

5  out of  5
rating by Chad Weyand
"I have been a customer of Ben's since he started the agency and he will have my business for as long as he is operating. Even then, I know he will steer me in the right direction. Ben has a knack for knowing the right products to match my specific needs. He has always been dependable, knowledgeable, and very thorough when it comes to explaining details of the various products and services he offers. Forget about Allstate, you're in good hands with State Farm Agent, Ben Aucoin."
We responded:
"We appreciate your business and loyalty Chad! Thank you for allowing us to help you and your family all these years. "
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Lauren Leavell

January 3, 2023

5  out of  5
rating by Lauren Leavell
"I have been with Ben's agency for what I am sure is getting close to 10 years. I rarely need anything but when I do, I receive excellent service! Communication is quick, easy to understand, and they give you confidence that you have an insurance agency that does care! The entire office has exceptional customer service! Shout out to Sara! I highly HIGHLY recommend!"
We responded:
"Thank YOU Lauren! We very much appreciate your business and loyalty. "
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Angie Parnell

November 11, 2022

5  out of  5
rating by Angie Parnell
"Provides good service."
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Mark Davis

July 24, 2022

5  out of  5
rating by Mark Davis
"Best agent I've had in 30 years. I highly recommend Ben."
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Courtney Henderson

January 19, 2021

5  out of  5
rating by Courtney Henderson
"Really helpful and understanding!"
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Linda Keith

December 27, 2020

5  out of  5
rating by Linda Keith
"Too hard to stop by the office"
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Eric Flannagan

September 15, 2020

5  out of  5
rating by Eric Flannagan
"Great service and great rates"
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David Davis

August 16, 2020

5  out of  5
rating by David Davis
"Ben and team are amazing."
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Brian Grace

July 9, 2020

5  out of  5
rating by Brian Grace
"Love it"
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matthew kanatas

June 18, 2020

5  out of  5
rating by matthew kanatas
"I have been with Ben for 3/4 years. Right from the start he saved me monies on my car and truck. If you are looking for a new insurance company and rep, I highly recommend Ben for any insurance needs."
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Alexandria Aucoin

May 31, 2020

5  out of  5
rating by Alexandria Aucoin
"My dad is so kind and helpful! You will have the best service! It is great."
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Eric Brooks

April 16, 2020

5  out of  5
rating by Eric Brooks
"It was said in a movie once, "I don't pay for a service, I pay for a result." Knowing and trusting Ben Aucoin since 2003, he has always come through for me and my family! I have trusted him with my investment, home and auto, not worrying once about cost or coverage. When my roof needed repair from storm damage, when I needed a new windshield for my car and when I needed a friend when my mother died, Ben was there without fail."
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Tom Snyder

April 15, 2020

5  out of  5
rating by Tom Snyder
"My parents hit a deer, or a deer hit them, and the entire process, following the event, was pretty smooth thanks to Ben and his staff."
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Cristin Grissom

April 15, 2020

5  out of  5
rating by Cristin Grissom
"Ben goes above and beyond for my family. He is there to help whenever we need him—whether it’s a quick turnaround on an insurance quote or help moving into our new house, he was there to help! We love Ben!"
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Jorge Padilla

January 22, 2020

5  out of  5
rating by Jorge Padilla
"The agent I spoke name is kameron Montgomery. He was very professional and helpful he when by steps explaining all the process for my auto and home insurance. I very pleased ."
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Dusty Wymer

January 21, 2020

5  out of  5
rating by Dusty Wymer
"The best!"
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Mad Yoeman

January 15, 2020

5  out of  5
rating by Mad Yoeman
"I've been with State Farm for the past 24 years. I've been extremely happy and satisfied and have no intensions of leaving. If you're looking for a GREAT agent and good rates, check out Ben Aucoin!"
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Sally Ou

December 30, 2019

1  out of  5
rating by Sally Ou
"Called office all day
Jump to mailbox right away
While it shows opening by regular Monday hours"